Frequently Asked Questions
Everything you need to know about ZANheadgear products, shipping, and returns.
What materials are used in ZANheadgear products?
Our products are crafted from high-performance materials including moisture-wicking polyester, thermal fleece, and genuine leather to ensure durability and comfort in all weather conditions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for unused and unworn items in their original packaging. Please note that for hygiene reasons, face masks and balaclavas must be unopened.
Are your face masks and balaclavas machine washable?
Yes, most of our headwear is machine washable. We recommend washing on a cold, gentle cycle and air drying to preserve the elasticity and print quality.
Do you offer international shipping?
Yes, we ship ZANheadgear products worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How do I know which size to order?
Most of our headwear is designed as 'One Size Fits Most' due to our stretchable fabrics. For specific sized items like gloves, please refer to the size chart found on the product page.